2018 really seems to be flying by, and that’s not the only scary thing.
Delivering a frictionless customer experience is, and it continues to keep travel executives up at night. The online landscape is constantly evolving, disruption is abundant, and the customers of today are more demanding than ever before. Is your organization’s CX strategy equipped for 2018 and beyond?
Benchmark your CX strategy once and for all, at EyeforTravel North America 2018:
- What do you need to be looking out for in
2019 and beyond? Hear from
Barry Goldstein, Executive VP & Chief Commercial Officer at Wyndham
Hotels & Resorts as he takes attendees through the
threats and opportunities in travel, and more importantly the collision of
distribution, marketing and digital
- Want to hear from leading travel brands
who have excelled in their CX strategies: Get insider tips from Caesars
Corporation, Jet Blue Tech Ventures, and Hopper; who
have delighted customers at every touchpoint. Hear case studies from
brands who’ve not just done it but nailed it!
- You’ve heard the saying ‘personalization
is king’, but what does this mean? Hear
from Wyndham
Hotels & Resorts, Marriott, Spirit
Airlines and MyFlightSearch as they
take you through their multi-channel engagement strategy, using data to
personalize and successfully driving loyalty to their businesses
- Ever thought of taking your CX strategy
to the next level but not quite sure how to? Learn from Marriott,
Choice Hotels, and Tesla as they discuss Reimagining
the Customer Journey and Taking your Brand to the Next Level through
UX, design-led innovation and tech innovation to give your business an
edge
- Ditch the myths about AI, VR, and Mobile
Messaging: Listen to
what Google,
Cathay Pacific, and CruiseBe have to say in
these emerging tech sessions and come to grips with the truth
Attend the EyeforTravel North America Summit (Oct 18 – 19, Las Vegas) and leave with a firm grip on the latest opportunities and threats you need to be aware of. Take back top-class insights from travel’s leading influencers and implement them as soon as you’re back in the office.
Contact the team
directly at – renu@eyefortravel.com
EyeforTravel is a community where the world's top
online travel brands – from hotels to airlines, online travel agents, cruise,
car hire firms and more – come to meet to drive forward growth and innovation
in the industry. We aim to provide you with industry focused news, events,
reports, updates and information. EyeforTravel Limited is a registered company.
The Company Registration number is 06286442. It is also registered in England &
Wales. Registered office is 7-9 Fashion Street, London E1 6PX, United Kingdom.
Renu Kannu
EyeForTravel | Project and Research Director (+ 44
20 7375 7197 |renu@eyefortravel.com)
