Wednesday, 8 February 2012

How Mobile and Social Media Are Influencing New Business Models in the Travel Space

For some time now, we’ve been documenting how travel industry players have been using social media and more recently mobile, to communicate with their customers.

With technological change comes in innovation and in recent weeks, we've been exploring the new business models that are arising in the travel and hospitality space which have been facilitated by new mediums of communication. 

In partnership with Josiah MacKenzie, ReviewPro, we have produced a case study detailing how New York’s Roger Smith Hotel is using social media and mobile technology to monetize their hotel space to up-sell, cross-sell and draw in the wider community.

Known for their innovative approach to social media, the hotel pioneered the concept of social hospitality which extends beyond just the visitors that stay in your hotel and into the wider community.  This concept has enabled them to turn their property into a hub of creativity.

With this in mind they are now taking advantage of key developments in mobile to evolve their business model to focus on retail and e-commerce.  

Find out more in the full case study which is free to download here


  1. For some time now, we’ve been documenting how travel industry players have been using social media and more recently mobile, buy Instagram followers

  2. I just definitely taking pleasure in every bit of this. This is the web site as well as nice discuss. I wish to many thanks. Good job! Anyone fellows do a great blog, and possess some great material.
    Online Home Based Business Opportunity

  3. This is a amazing written content, provided very much info in it, These type of posts keeps users desire for the posting, to have on sharing more……. Good luck.
    Top Home Based Business

  4. I was extremely pleased to find this site. I needed to, I would like to show gratitude to superb post! I am positively enjoying every bit of it and I have you bookmarked to check out new stuff you will post.
    Home Based Business Opportunity

  5. I have liked over read your post. I want to thank you for this post!! And I have bookmarked you consider fresh stuff you post.
    Homebased Business Opportunity

  6. This can be a great content. We are just about pleased your current good work. You add really helpful tips. Keep writing.
    Making Money Online From Home

  7. Comfortable blog post. I just now stumbled upon blog and wished to say that I have really loved searching your blog posts.
    Best Home Based Business Opportunity

  8. This is the fantastic post. Provided a lot info in it, this kind of article keeps user interest in the
    Stop Living Paycheck to Paycheck